Submit your Query to the UKICC
PLEASE NOTE (Updated - 8th May 2024): The UKICC is currently experiencing some delays, due to issues beyond our control. As a result, it's taking us longer to respond to queries - and we are unable to meet our published response targets. Nevertheless, our telephone lines are currently only open Monday - Friday from 10am to 4pm, BST (British Summer Time) and we will do our best to respond to your written queries, as quickly as possible. In the meantime, you might find the advice on our Consumer Topics page useful. We also detail practical next steps you can take on our Resources page. Thank you for your continued patience - and please accept our apologies for any inconvenience.
When completing the form (below), please be as concise as you can and enter all necessary information - as this will help us speed up our response times.